Policies

Paper Cuts

 

Cutting Pixels is dedicated to video game nostalgia, anime, and pop culture paper cuts. Each cut is individual. No papercut is cut precisely and perfectly like a machine cut. Please keep this in mind when purchasing! Each item is cut to order and will have slight variations.

Unless specified, each paper cut has been mounted on 8.5 x 11 white acid and lignin-free paper. Originally cut from a 5×7 piece of high quality silhouette paper, and may be framed in 8.5×11, 8×10, or 5×7.

 

Glassware

 

Glassware is created with a gorgeous black or clear glass and outside 6 year rated, high quality vinyl. These items may not be microwaved, put in the dishwasher, scrubbed, or soaked in dish water. Hand wash, gentle cleansing only. Doing any of these things will destroy your glassware design.

Glasses are all hand made and will vary in details slightly on placement and size. The second image shows a close up stock image to illustrate the shimmery nature of the vinyl.

 

Shipping

 

Paper Cuts ship unframed. For best results, a simple black frame is suggested.

Shipping safely is my top priority. Shipping costs include postage, supplies, packaging, delivery confirmation and insurance.

Each papercut package will ship USPS First Class or Priority Mail, between cardboard in a bubble mailer. Shipping costs include delivery confirmation. Your delivery confirmation number will be emailed to you at the time of shipment.

Glassware will be wrapped in bubble wrap before being placed in packing paper in a high quality cardboard box.

International shipping can take several weeks to arrive. Please be aware of this time frame when purchasing. The buyer acknowledges that they are responsible for shipping customs, duties, or fees.

In an attempt to reduce waste, packages will include as many recycled and recyclable components as possible. This may include, but is not subject to, cardboard from used boxes, bubble wrap and packing materials from prior purchases, business supplies, shredded papers from many sources such as school work, mail, flyers, etc.

Please be careful when opening a package that contains glass pieces, as there will be many small packing components that are not suitable for children and may make a significant mess if spilled.

 

 

 

Returns & Exchanges

 

Once your order has begun creation, cancellations are not possible. Materials for silhouettes are costly, so once they have been allocated for your purchase, a refund is not possible.

Items may be returned at the sellers cost for a refund. Refunds will be made when package is received in good condition. Packages that are received damaged cannot be refunded. As a small, work from home business, costs for items not properly packaged on return impact business. Please note that I can not be held responsible for delays, damaged, or stolen packages.

 

 

 

Custom Orders

 

Custom Orders– Like my hand cut art, but don’t see your favorite character or subject? Please contact me for a commissions! Commissions will be priced the same as existing comparable art.

Commissions will be priced as a like piece of artwork. Please note that I retain the right to reproduce any designs or custom orders that I may create.